Delivery Information
Auto House Shop supplies automotive parts, fluids and accessories to customers across the United Kingdom.
This page explains how delivery estimates work, when tracking is provided, how our 2:00pm working-day order cut-off works and what to expect after placing an order.
Last updated: June 2026
Free UK Delivery
We currently offer free UK delivery on orders placed through the Auto House Shop website, with no minimum spend required.
Delivery estimates can vary by product. The estimate shown on the product page and/or at checkout is the estimate that applies to that item.
UK Delivery
Auto House Shop currently accepts online orders for delivery to addresses in the United Kingdom. Some remote or offshore addresses may require additional delivery time depending on courier availability, product size or product weight.
United Kingdom
We currently provide delivery to UK addresses. UK delivery is currently free for orders placed through the website.
Remote Locations
Remote areas may require additional delivery time depending on courier availability, product size or product weight.
Offshore Addresses
Offshore addresses may require additional delivery time depending on the courier service and the item ordered.
How Delivery Estimates Work
We do not use one fixed delivery time across every product. Delivery estimates vary depending on the item ordered and are shown on the product page and/or at checkout before purchase.
Product Pages
Product pages may show item-specific delivery estimates, availability information or fitment notes.
Checkout
Delivery information shown at checkout will confirm the available delivery option before you place your order.
Working Days
Delivery and processing estimates are based on working days, Monday to Friday, excluding bank holidays.
2:00pm Cut-Off
Orders placed before 2:00pm on a working day are usually processed the same working day.
Handling & Dispatch
Orders are processed Monday to Friday, excluding bank holidays. Orders placed before 2:00pm on a working day are usually processed the same working day.
Orders placed after 2:00pm, or on weekends or bank holidays, will usually begin processing on the next working day.
The delivery estimate shown on the product page and/or at checkout includes the expected order handling and delivery window for that item.
Once your order has been dispatched, you will receive tracking details by email where tracking is available.
How Products Are Sent
Orders are sent using suitable courier or postal services based on the size, weight and type of product ordered.
- Orders are placed online through Auto House Shop.
- Orders are processed after payment has been successfully completed.
- Orders placed before 2:00pm on a working day are usually processed the same working day.
- Orders placed after 2:00pm, or on weekends or bank holidays, will usually begin processing on the next working day.
- Delivery estimates are based on working days.
- The product page and/or checkout estimate applies to the item ordered.
- Tracking is provided where available.
- Auto House Shop remains your point of contact for order support.
Stock & Availability
Products shown as available on the website are intended to be available for purchase. Availability information can occasionally change due to order timing, stock updates or manual adjustments.
Availability
We aim to keep product availability accurate and up to date across the website.
Order Issues
If there is an issue with your order, we will contact you as soon as possible using the details provided at checkout.
Refunds
If we cannot fulfil an order, we will cancel the affected item or order and issue a refund to the original payment method.
Delivery Costs
UK delivery is currently free for orders placed through the Auto House Shop website, with no minimum spend required.
The total order price shown at checkout is the price payable for your order. We do not add any hidden delivery charges after checkout.
Tracking & Delivery Updates
Once dispatched, tracking details will normally be sent by email where courier tracking is available.
Please allow the courier time to scan the parcel before tracking information updates online.
If your order has not arrived within the delivery estimate shown at the time of purchase, please contact us with your order number and we will look into it.
Delivery FAQ
How much is delivery?
UK delivery is currently free for orders placed through the website, with no minimum spend required.
Where can I see the delivery estimate?
Delivery estimates are shown on the relevant product page and/or at checkout before purchase.
Do you deliver across the UK?
Yes. We currently accept online orders for delivery to UK addresses. Remote or offshore addresses may require additional delivery time depending on the courier service and the item ordered.
What is your order cut-off time?
Orders placed before 2:00pm on a working day are usually processed the same working day. Orders placed after 2:00pm, or on weekends or bank holidays, will usually begin processing on the next working day.
Do delivery times include weekends?
No. Delivery and processing estimates are based on working days, Monday to Friday, excluding bank holidays.
Will I receive tracking?
Tracking details will be emailed once your order has been dispatched where courier tracking is available.
Order FAQ
When will my order be processed?
Orders placed before 2:00pm on a working day are usually processed the same working day. Orders placed after 2:00pm, or on weekends or bank holidays, will usually begin processing on the next working day.
What happens if there is a stock issue?
If there is an issue with product availability, we will contact you as soon as possible. If we cannot fulfil the affected item or order, we will issue a refund.
What should I do if my order has not arrived?
Please contact Auto House Shop with your order number and delivery details so we can look into it.
Who should I contact about delivery?
You should contact Auto House Shop directly. We remain your point of contact for order support, delivery queries, returns and after-sales assistance.
Need Help With Delivery?
If you have a question about delivery, tracking or an existing order, contact Auto House Shop and we will help as quickly as possible.